Bundaberg’s healing hub

A self care initiative

A safe place for self discovery, personal growth and meaningful change.

About Us

At Bundaberg’s Healing Hub, it’s our aim to guide you to reconnect with yourself and navigate difficult chapters in life’s journey.

Our experienced therapist Jess, provides thoughtful client centered interventions tailored to your specific needs working collaboratively to develop shared goals to activate positive change.

Jess holistic approach provides intervention for individuals from age 13 onwards and can provide psychological intervention for:

– depression
– anxiety
– psychosis
– postpartum
– infertility concerns
– grief and loss
– eating disorders
– managing strong emotions
– self injury
– domestic violence
– difficult life transitions
– self esteem

OUR SERVICE

Our Approach

Social work

14+

Years of Experience

12k

Customer Satisfaction

Counselling

Personal, compassionate support to help you explore emotions, build coping skills for facing anxiety, grief, or simply need someone to talk to.

Self Care

Supporting your emotional wellbeing through practical strategies and personalised care, helping you slow down, restore balance, and prioritise yourself without guilt.

Advisory

Clear, supportive guidance to help you understand your options, make informed decisions, and feel more confident when navigating personal, family, or system-related challenges.

One solution

Frequently Ask Question

Often, people come to us when they’re working through feelings of worry, sadness, or pressure. This might include dealing with heartbreak from loss, difficulties in personal connections, or questions about who they are and their worth. Significant shifts in life or the demands of raising a family frequently lead people to our door. We also help those processing tough events from their past. And sometimes, folks simply want to connect with someone who can offer a fresh perspective and help them nurture their mental state.

1. Who can access your services?

Our services are open to individuals of all ages including adults, couples, teens, children, parents, and families. Whether you're seeking support for mental health, relationships, or life transitions, we’re here to help.

2. Do I need a referral to book an appointment?

No referral is needed. You can contact us directly to make an appointment. However, if you’re eligible for a Medicare rebate or accessing services under a Mental Health Care Plan, a GP referral may be required.

3. What issues can I speak to a therapist about?

We support people with a wide range of concerns, including anxiety, stress, depression, grief, trauma, relationship issues, self-esteem, parenting, life changes, and more. No concern is too small if it matters to you, it matters to us.

4. How long are the sessions, and how often should I come?

Sessions typically run for 50–60 minutes. The frequency depends on your needs; some clients come weekly, others fortnightly or as needed. We’ll work with you to find what feels right.

5. Is everything I share confidential?

Yes, confidentiality is a vital part of our work. What you share in sessions stays private, with some legal exceptions related to safety or court orders. We’ll always explain this clearly in your first session.

Testimonials

I felt like I was drowning most days. Coming to Bundaberg’s Healing Hub gave me space to breathe again. I found someone who genuinely listened and helped me understand what I was going through. It changed everything.”

– Olivia, Bundaberg

“I was nervous at first, but the warmth and care I received was like nothing I’ve experienced before. It’s a safe space where I could finally say the things I’ve kept bottled up for years.”